Terms and Conditions

Terms & Conditions

1. General

1.1 All material contained and presented on this website, including but not limited to text and graphics is Our copyright or similar rights, unless otherwise expressly stated.

1.2 We reserve all its rights and strictly forbid any unauthorised use or duplication. Any statutorily authorised rights to print or download are strictly limited for your sole personal use. No material, however, can be used for any commercial purpose whatsoever.

1.3 Any copies of the pages of this website which You save, by any means whatsoever can only be used for subsequent viewing purposes or to print extracts for personal use.

1.4 Unless otherwise expressly permitted in writing, You may not create a database in any form whatsoever of these webpages.

1.5 Any free gifts sent out with orders that are returned must be returned with the free gifts included in the same condition as it was sent.

2. Disclaimers

2.1 We do not represent nor make any warranty in respect of the accuracy, reliability or continuous supply of any of the information on this website. The services and information contained on this website are only for general information and use and are not intended to address Your particular requirements.

2.2 Any reliance You place upon any material on this website will be at your sole risk. We reserve the right in Our sole discretion, but without any obligation, to make amendments or improvements to, or withdraw or correct any error or omission in any portion of the material without notice.

2.3 In particular, Our services and information do not constitute any form of advice or recommendation by Us and are not intended to be relied upon by You in making any specific medical or other decision. Appropriate independent medical advice should be obtained before making any such decision.

2.4 Our services and the materials on this website are provided by Us on an “as is” basis, and We expressly disclaim any and all warranties, express or implied, to the extent permitted by applicable law.

2.5 To the fullest extent permitted by applicable laws, We hereby exclude liability for any claims, loss, demands or damages of any kind whatsoever with respect to Our services, information and materials given by Us including, without limitation, direct, indirect, incidental or consequential loss or damages, The foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise.

2.6 Your visit to and use of this website and any dispute over liability is subject to these Disclaimers and the laws of England and Wales.

3. Privacy Statement

3.1 We are committed to protecting and respecting your privacy and to using technology to enhance your online security. We will not release to any third party any personally identifying information obtained in this way, without your prior written consent. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998 (“The Act”).

3.2 The personal information which we hold will be held securely in accordance with our internal security policy and the law.3.2 To make sure your personal information remains confidential, we communicate these privacy guidelines to all of Our employees.

3.3 This website may contain links to other websites. However, We do not share your personal information with those websites and are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. Accordingly, this privacy statement and policy apply only to this website and not to linked websites.

3.4 Your visit to and use of this website and any dispute over privacy is subject to this Statement of Privacy and the laws of England and Wales.

3.5 This Statement is applicable only to information collected from You during Your visit to this website. We will display a prominent notice on this website’s home page whenever this Privacy Statement is updated or changed and you should check our Privacy Statement periodically. By choosing to continue usage of this website, You agree to the terms of this Privacy Statement.

Contact Information: PO BOX 284, JERSEY, CHANNEL ISLANDS, JE4 8TG, UNITED KINGDOM. Tel: 0117 318 2551 Email: info@Proto-Pipe.co.uk

Company Registration Number: 26251

Registered Business Address: Acorn Cottage Route Des Sablon Jersey Channel Islands JE26TG

Return or exchange an item –

100% money back guarantee If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt. Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item. Please note: Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.

Our Returns address is –

PO BOX 284

Delivery Information –

UK Delivery

Spend over £100 – Royal Mail Recorded Delivery (1-3 Days Tracked) is FREE!

Orders under £100 delivery charge – Royal Mail Recorded Delivery (1-3 Days Tracked) is £6.95

EU Delivery

Jersey Post Recorded Delivery (7-15 Days Tracked) is £12.95

FedEx Superfast delivery (2-4 Days Tracked) is £36.95

All products are shipped discreetly in a brown box or a padded envelope with absolutely no indication as to the contents.

Warranty –

We offer a full manufacturers warranty on all devices on our website if you have any faults with the device you can return it and it will be fixed or a replacement will be sent to you.